The Housing Executive

If you are a Housing Executive tenant and wish to apply for a minor adaptation which does not require occupational therapist referral, you will need to follow the process detailed below.

Please note that the completion of adaptation work may involve certain people calling to your home, including Housing Executive staff, occupational therapists, technical advisers and building contractors. If a caller claims to be on official business always ask to see the caller's identification card.

You will need to speak to the minor adaptations link person at your district office and explain the type of adaptation you are requesting. The link person will advise you about the process involved. Your request will be passed to a maintenance officer.

A maintenance officer may call to your home to assess the technical feasibility of carrying out a minor adaptation to your home. After the assessment, the maintenance officer will specify the type of work required for the adaptation and issue the work to a building contractor. The maintenance officer will also specify a time-scale, in which the work must be completed, depending on the priority of your case. If you wish to know the time-scale for completion of your work please contact the adaptations link person

The building contractor will complete the work within the set time scales according to the priority your request has been given. If there are delays with the building contractor, please contact the adaptations link person

A maintenance officer may call to your home to inspect the work and ensure that it has been completed to a high standard. If you are not happy with the quality of the work, please contact the adaptations link person

If you are unsure about any of the stages in the process please contact the adaptations link person and they will explain the process.