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What do we mean by homelessness?

Updated: 20 Oct 2014
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Even if you have a roof over your head, you may still be homeless.
Family together under a roof
Homelessness does not just describe people sleeping on the streets. It can happen to anyone, for any number of reasons. Even if you have a roof over your head, you may still be homeless.
You may be homeless if you are:
  • sleeping on the streets
  • staying with friends or family
  • staying in a hostel
  • staying in a bed and breakfast
  • living in very overcrowded conditions
  • at risk of violence if you stay in your home
  • living in poor conditions that are damaging your health
  • living in a house that is unsuitable for you
If you think you are homeless, or at risk of becoming homeless, you should contact us as soon as possible on 03448 920 900. Homelessness is dealt with through our area offices, or if you are in Belfast there is a dedicated Homelessness Services Unit (HSU). If you need to talk to someone outside office hours there's a useful list of contact numbers here.

Further information

Useful links