How to get in touch

General enquiries 03448 920 900
Housing Benefit enquiries 03448 920 902
Repairs 03448 920 901 (including emergencies outside office hours)

Calls to 03 numbers cost no more than a national rate call to a 01 or 02 number and must count towards any inclusive minutes or discount schemes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Find your nearest office

If you want to find full contact details of a particular office, click on the links below:

• District offices - Your first point of contact with us

• Grants offices - If you need information on home improvement grants

• HMO offices - If you are a landlord or tenant of a House in Multiple Occupation

• Area offices - If you are a member of a partner organisation such as a community group or a contractor

• Housing Benefit & Rent accounts - Dealing with payments

• Belfast Private Sector Housing Benefit office - If you live in Belfast and claim Housing Benefit on privately rented accommodation

• Land & Property offices - These offices deal with house sales, asset management, land disposals, urban renewal and regeneration programmes

Can't find what you want?

Have you tried our Search? You can use words or phrases to help get the information you need. You may find it useful to try our A - Z pages where our services are listed alphabetically. We also have a Site Map which shows you the layout of the site.

Out-of-hours emergency repairs and homelessness

When our offices are closed please use these out-of-hours emergency numbers if you have an emergency repair or are homeless. Do not contact us by email about an emergency.

Complaints

If our service has fallen below your expectations then we want to know about it. You can complain using our Complaints form. You can also read more about our Complaints procedure.

Feedback

We welcome comments on our services. If you want to make a comment about any of our services or if you want to let us know about a problem on this website then please use our Feedback form.