Statutory Notices & Legislation
 | Publication: | Customer Charter (192.5 KB) |
| Description: | Our aim is to provide the best possible service to our customers in an efficient, effective and professional manner | |
| Availability: | Download; | |
| Cost: | Free | |
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| Publication: | General Conditions of Tenancy 2009 (245.5 KB) |
| Description: | This document is an agreement between the tenant and the Housing Executive. Each has certain rights and duties which must be observed. Many of those rights and duties are statutory and are summarised in the Tenants Handbook. This agreement details other rights and obligations. This is a 16 page colour document. | |
| Availability: | Post; View Online; Download; | |
| Cost: | Free | |
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| Publication: | Good Governance in the Northern Ireland Housing Executive (330.9 KB) |
| Description: | This document is a summary of the roles and responsibilities of Northern Ireland Housing Executive Board Members and Chief Executive which are set out within the Code of Practice for Northern Ireland Housing Executive Board Members (2006) | |
| Availability: | Download; | |
| Cost: | Free | |
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| Publication: | Our Performance April - July 2009 (75.7 KB) |
| Description: | Performance figures at a glance | |
| Availability: | Download; | |
| Cost: | Free | |
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| Publication: | Statutory Registration Scheme for Houses in Multiple Occupation 2008 (2.1 MB) |
| Description: | This is a 26 page colour document outlining the requirements of the registration scheme. HMOs are houses which are rented out to multiple unrelated tenants, such as students. | |
| Availability: | View Online; Download; | |
| Cost: | Free | |
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| Publication: | Tenant's Rights and Responsibilities (285.6 KB) |
| Description: | This leaflet outlines your legal rights and responsibilities as a tenant in a Housing Executive home - what you must do as a tenant and what we must do as your landlord. | |
| Availability: | Download; | |
| Cost: | Free | |
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| Publication: | The Statutory Registration Scheme for Houses in Multiple Occupation in Northern Ireland - Deadline dates (1.5 MB) |
| Description: | List of HMO Action Areas in Northern Ireland and their registration deadline dates. Use this to check whether your HMO should be registered. | |
| Availability: | Download; | |
| Cost: | Free | |
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NIHE Head Office, The Housing Centre, 2 Adelaide Street, Belfast, BT2 8PB.
Tel: (028) 90240588