Make a complaint
Updated: 22 May 2013
We are committed to providing the best-quality service to all our customers, so we see your complaint as an opportunity to improve our services.
While our staff try to deal with everyone helpfully and fairly, sometimes things can go wrong. If they do, we need to know so that we can put them right and learn from them.
Please send your complaint to firstname.lastname@example.org. Don't forget to give us your name, address, phone number and as much information about the complaint as you can.