Report a repair
Updated: 22 Feb 2012
 |
We want to provide you with an effective repair service. To help do this we group repairs so we can do the urgent ones first.
There are three groups of repairs:
Phone us - 03448 920 901 (including emergencies outside office hours)
Online - You can report a repair online.
Visit us - call or write to your district office.
How can I help you complete my repairs quickly?
There are a few things you can do:
- Give as much information about the nature and extent of the repair
- Tell us if it has led to other damage in your home
- Let us know when you are normally at home so a contractor can get in
- Leave a telephone number so we can contact you
- Let us know if your access details change
