How Do I Report A Repair?

We want to provide you with an effective repair service. To help do this we group repairs so we can do the urgent ones first.

There are three groups of repairs:

• Emergency
• Urgent
• Routine

Phone Us - 08448 920 901

Online - You can report a repair via the feedback form. Please do not use this form in the case of emergencies, use the number above.

Visit Us - call or write to your District Office.

How can I help you complete my repairs quickly?

There are a few things you can do

• Give as much information about the nature and extent of the repair
• Tell us if it has led to other damage in your home
• Let us know when you are normally at home so a contractor can get in
• Leave a telephone number so we can contact you
• Let us know if your access details change