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Warning - Danger of bogus callers

Published: Mon, 16 Jan 2012
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Our staff always carry ID
Inspecting grant work
Following recent incidents in the Lisburn area, we would like to remind our tenants to think twice before allowing a stranger into your home.
If someone comes to your door claiming to be from the Housing Executive, always ask for ID, even if you have received a letter telling you to expect a call. There have been a couple of incidents recently in Lisburn where bogus callers knew that letters had been sent out and bluffed their way into houses.  
We offer the following key advice to tenants:
  • Our staff and contractors, and those from other public bodies will have a photographic identity card.
  • Check this carefully, if they have forgotten their ID card they will understand if entry is refused.
  • If you are in any doubt at all, take no chances, and refuse entry.
  • Only a bogus caller will insist on entry without proper identification so:
    • If you have a door chain or spy hole - use it, or look out of the window
    • Phone us on 03448 920 900 to check the caller’s details
    • You can also phone ‘Quick Check’, on 0800 013 22 90 a 24 hour freephone service to check the identity of the caller
If you are suspicious call the police.