The Housing Executive's response to the Minister's statement
Published: Wed, 4 Jul 2012
The Housing Executive has listened to the details of the DSD Minister’s statement in the Northern Ireland Assembly on 3rd July.
The Housing Executive would like to reassure the Minister, public representatives and of course our tenants that we take these issues seriously. We will of course consider the details of the ASM report into the management of our response maintenance contracts when the report is received.
We are determined to ensure that our tenants are getting the service they expect. We do recognise there have been problems and over the last 18 months we have been working with the Department for Social Development to improve governance arrangements and will continue to do so. We have completely reviewed the provision of maintenance contracts and this will see more effective contract management. Crucial to this will be the new internal monitoring processes which we have already put in place.
While accepting that there have been problems with response maintenance delivery, which we need to continue to work at, we nevertheless, have a record of delivering high levels of public services. We remain fully committed to ensuring maximum accountability and transparency, including taking action when required.