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LPS issues bogus caller warning

Published: Wed, 5 Sep 2012
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All official staff carry photographic ID
Inspecting grant work
Land & Property Services (LPS), the agency responsible for collecting rates, is urging householders to be on their guard against bogus callers.
The warning follows two reported incidents in recent days in the Belfast and Lisburn areas when callers have tried to obtain bank details from householders on the pretext that they were due a refund on their rates.
A spokesperson for LPS said householders should be wary: “At times, LPS may contact ratepayers either by phone or in person to discuss outstanding rates or to seek further information about a rate account.
“When LPS staff phone you, they will always confirm security information in relation to your rate account with you. It is really important that ratepayers do not give any bank details to anyone who contacts them about refunds.
“On occasions it is necessary for LPS staff to call at customers’ doors. These staff will carry identification which includes their name and photograph. Householders should take care to examine the ID of persons calling at their door. If in doubt, telephone the LPS helpline on 0300 200 7801 where staff will be able to confirm if the person is genuine.”