The information we publish

Updated: 24 May 2012
Share |
We work with a wide range of partners
Picture of the team behind the home safety initiative
Our publications are organised into classes of information within the following areas:

Who we are and what we do

Roles, responsibilities and organisational structure

In this section you will find information about the functions of the Housing Executive and its senior management structure.

Information about legislation relevant to the Housing Executive’s functions

The Housing Executive is subject to the following pieces of legislation which cover the main functions and activities of the organisation;
  • The Housing Executive Act (Northern Ireland) 1971
  • The Housing (Northern Ireland) Orders 1981, 1983, 1986, 1988, 1992 and 2003

Information relating to organisations with which the Housing Executive works in partnership

The Housing Executive works closely with a wide range of partners in the delivery of our strategy and objectives. Our key partners are as follows:
  • Health Boards
  • Police Service (NI)
  • Community Relations Council
  • District Councils
  • Voluntary Groups
  • Mediation NI
  • Energy Advice Centre
  • NI Federation of Housing Associations
  • Traveller Community representatives
  • Landlords Association
  • Building Federation
  • Council for Mortgage Lenders
  • Housing Community Network
  • PSIS Customer Focus groups
  • Strategic Funding Partnerships
  • Egan Contractor
  • BT

Senior staff and board members

Here you will find information about the identification of, responsibilities of and biographical details of the chairman, board members and directors who make strategic and operational decisions about the provision of the organisation’s services:
Locations and contact details – Here you will find information about the Housing Executive’s offices, including contact details, maps and opening hours:

What we spend and how we spend it

Financial statements, budgets and variance reports, capital programme

Here you will find information about the Housing Executive’s budgets and how the organisation spends public money.
  • Our Corporate Plan shows our vision for housing; our Mission Statement; our values and our objectives. It summarises the main strategies that we will carry out to achieve these.
  • Our Annual Report (Adobe PDF 2100 KB) includes detailed information about the organisation’s income and expenditure.
Financial audit reports – www.niauditoffice.gov.uk
Staff and Board members’ allowances and expenses

Pay and grading structures

Here you will find information regarding pay and staff grading within the Housing Executive.

Doing business with us

Procurement procedures and lists of contracts awarded and their value – Here you will find information about the procedures used for acquiring goods and services. There is also information about contracts currently available for public tender and contracts awarded.

Internal financial regulations

Here you will find information about internal financial guidance issued by the Housing Executive.

What are our priorities and how are we doing?

Our Corporate Plan shows our vision for housing; our Mission Statement; our values and our objectives. It summarises the main strategies that we will carry out to achieve these. The Corporate Plan cannot cover every aspect of our work in detail, so our District Housing Plans, which are developed from the Corporate Plan, set out the key housing issues at local level.
Our strategies cover the whole social housing sector and reflect our role as Northern Ireland's largest landlord. They also deal with our wider strategic role and housing issues across the entire housing market.
The Social Housing Development Programme is managed by the NIHE Development Programme Group (DPG) and provides grant to housing associations to build social housing. The Programme is currently managed on a 5 year basis.

Statistics produced in accordance with the Housing Executive’s departmental requirements

Statistics published in connection with housing and Social Security benefits.
Housing statistics are compiled for the Department for Social Development: Northern Ireland Housing Statistics
Other statistics are in Housing Executive publications:
Public service agreements – The Housing Executive’s plans are constructed to follow through on Government policy as set out in the Programme for Government published in January 2008. The principal actions which relate to housing are set out in our Corporate Plan.
The Housing Executive processes requests for information under the Freedom of Information Act 2000 and the Data Protection Act 1998.
The figures below show how many requests we received in 2008 and also how we performed in relation to the statutory timescales for responding to requests.
Under the Freedom of Information Act, the Housing Executive must respond to a request for information within 20 working days of receipt. The time limit for Subject Access Requests under the Data Protection Act is 40 calendar days.
Type of request Number received in 2008 Percentage processed within statutory time limit
Freedom of Information 146 84%
Data Protection 103 90%

How we make decisions

Major policy proposals and decisions - Our Corporate Plan shows our vision for housing; our Mission Statement; our values and our objectives. It summarises the main strategies that we will carry out to achieve these.
Public consultations – Consultations are an important part of how the Housing Executive creates policies and strategies. Details of current and past consultation exercises may accessed here.
Record of Northern Ireland Housing Executive Board Minutes – ‘Executive Briefing’
Internal communications guidance, criteria used for decision making, internal instructions, manuals and guidelines

Our policies and procedures

Policies and procedures for the conduct of Housing Executive business and for the provision of services

The Housing Executive provides a wide range of services to tenants, both in the social housing and the private rented sector, to owner occupiers, landlords and communities.
These include:
  • management of the Social Housing Development Programme
  • disabled adaptations
  • anti - social behaviour
  • private sector improvement grants
  • allocation of social housing
  • administration of Housing Benefit
  • homelessness
  • home energy efficiency advice
  • sale of Housing Executive homes
  • community cohesion
  • maintenance and improvement of Housing Executive stock
  • registration of Houses in Multiple Occupation
  • regeneration of communities
  • community safety
  • private rented sector
  • Supporting People
  • race relations
An ‘A to Z’ of Housing Executive Services is available on this website
Copies are available on request from the Principal Information Officer

Policies and procedures for the recruitment and employment of staff

We are an equal opportunity employer and welcome applications from men and women irrespective of religion, race, political opinion or disability. All appointments will be made on the basis of merit.
Vacancies are advertised in the press and this website.

Customer service

The Housing Executive is committed to providing the best-quality service to all its customers. Our Customer Charter outlines the service we provide to all our customers, including private tenants and owner occupiers.
The Housing Executive aims to resolve complaints quickly and locally. Where a complaint has not been resolved the Housing Executive has a formal complaints system.

Records management and personal data policies

The Housing Executive publishes procedural manuals used by our staff for the management of corporate records, handling requests for information under the Freedom of Information Act, the Data Protection Act and the Environmental Information regulations. These documents can be viewed in the Freedom of Information area of our website.
Charging regimes – The Housing Executive makes no charge for information routinely published. However, please note that the Housing Executive reserves the right to charge for the production of multiple copies of documents.

HMO Registration Scheme

The HMO Registration Scheme requires the payment of a fee on first registration of the house, and a payment on any renewal of the registration of half the fee which would then have been payable on a first registration of the house.
As each house shall be registered for occupation by a maximum number of occupants, a fee equivalent to £25 per year for each occupant shall be payable on first registration of a house.

Lists and registers

Disclosure logs - the Housing Executive does not currently operate a Freedom of Information disclosure log. Consideration is currently being given to developing a log for publication.
Register of gifts and hospitality provided to board members and senior personnel – The Housing Executive maintains senior staff hospitality registers.

Hospitality registers June - September 2011

The services we offer

(Information about the services we currently provide including leaflets, guidance and newsletters produced)