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The information we publish

Updated: 22 Oct 2014
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We work with a wide range of partners
Picture of the team behind the home safety initiative
Our publications are organised into classes of information within the following areas:

Who we are and what we do

Roles, responsibilities and organisational structure

In this section you will find information about the functions of the Housing Executive and its senior management structure.

Information about legislation relevant to the Housing Executive’s functions

The Housing Executive is subject to the following pieces of legislation which cover the main functions and activities of the organisation;

Information relating to organisations with which the Housing Executive works in partnership

The Housing Executive works closely with a wide range of partners in the delivery of our strategy and objectives. Our key partners are as follows:

Senior staff and board members

Here you will find information about the identification of, responsibilities of and biographical details of the chairman, board members and directors who make strategic and operational decisions about the provision of the organisation’s services:

Terms of reference

Terms of Reference describe the purpose and structure of a body of people who have agreed to work together to achieve a shared goal. The Terms of Reference set out a road map by stating what needs to be achieved, what information is required by the body together with any relevant reporting relationships.
Within the Housing Executive, Terms of Reference have been developed for:

Locations and contact details

Here you will find information about the Housing Executive’s offices, including contact details, maps and opening hours:

What we spend and how we spend it

Financial statements, budgets and variance reports, capital programme

Here you will find information about the Housing Executive’s budgets and how the organisation spends public money.
  • Our Corporate Plan shows our vision for housing; our Mission Statement; our values and our objectives. It summarises the main strategies that we will carry out to achieve these.
  • Our Annual Report (Adobe PDF 2728 KB) includes detailed information about the organisation’s income and expenditure.
Staff and Board members’ allowances and expenses

Pay and grading structures

Here you will find information regarding pay and staff grading within the Housing Executive.

Doing business with us

Procurement procedures and lists of contracts awarded and their value – Here you will find information about the procedures used for acquiring goods and services. There is also information about contracts currently available for public tender and contracts awarded.

Internal financial regulations

Here you will find information about internal financial guidance issued by the Housing Executive.

What are our priorities and how are we doing?

Our Corporate Plan shows our vision for housing; our Mission Statement; our values and our objectives. It summarises the main strategies that we will carry out to achieve these. The Corporate Plan cannot cover every aspect of our work in detail, so our District Housing Plans, which are developed from the Corporate Plan, set out the key housing issues at local level.
Our strategies cover the whole social housing sector and reflect our role as Northern Ireland's largest landlord. They also deal with our wider strategic role and housing issues across the entire housing market.
The Social Housing Development Programme is managed by the NIHE Development Programme Group (DPG) and provides grant to housing associations to build social housing. The Programme is currently managed on a 5 year basis.

How we process requests for information

The Housing Executive processes requests for information under the Freedom of Information Act 2000 and the Data Protection Act 1998.
The figures below show how many requests we received in 2012 and also how we performed in relation to the statutory timescales for responding to requests.
Under the Freedom of Information Act, the Housing Executive must respond to a request for information within 20 working days of receipt. The time limit for Subject Access Requests under the Data Protection Act is 40 calendar days.

Freedom of Information requests

Requests received Requests completed Number completed within 20 working days Percentage Compliant
2013 210 202 175
2012 209 206 167 81%

Requests received Requests completed Number completed within 40 days Percentage Compliant
2013 116 111 103 93%
2012 72 71 62 87%

How we make decisions

Major policy proposals and decisions - Our Corporate Plan shows our vision for housing; our Mission Statement; our values and our objectives. It summarises the main strategies that we will carry out to achieve these.
Public consultationsConsultations are an important part of how the Housing Executive creates policies and strategies. Details of current and past consultation exercises may accessed here.
Record of Northern Ireland Housing Executive Board Minutes – We publish Board Minutes and Executive Briefings for the last three years.
Governance - Internal communications guidance, criteria used for decision making, internal instructions, manuals and guidelines
Background information relating to major policy proposals and decisions - see our research section, Executive Briefings and Board Minutes

Our policies and procedures

Policies and procedures for the conduct of Housing Executive business and for the provision of services

The DSD Dossier of Controls (or Financial Memorandum) set out the controls to be exercised over the different areas of the Housing Executive's activities by the Department for Social Development (DSD) directly or by the Housing Executive itself.  The main purpose of these documents is to assist the Permanent Secretary of DSD in discharging his responsibilities in relation to our systems and as such it represents a formal statement by DSD of the standards it requires us to achieve in relation to the probity of activities.

Policies and procedures for the recruitment and employment of staff

We are an equal opportunity employer and welcome applications from men and women irrespective of religion, race, political opinion or disability. All appointments will be made on the basis of merit.
  • Vacancies are advertised in the press and this website.

Customer service

The Housing Executive is committed to providing the best-quality service to all its customers. Our Customer Charter outlines the service we provide to all our customers, including private tenants and owner occupiers.
The Housing Executive aims to resolve complaints quickly and locally. Where a complaint has not been resolved the Housing Executive has a formal complaints system.
  • Making a complaint

Records management and personal data policies

The Housing Executive publishes procedural manuals used by our staff for the management of corporate records, handling requests for information under the Freedom of Information Act and the Data Protection Act.
Charging regimes – The Housing Executive makes no charge for information routinely published. However, please note that the Housing Executive reserves the right to charge for the production of multiple copies of documents.

Lists and registers

HMO Registration Scheme

The HMO Registration Scheme requires the payment of a fee on first registration of the house, and a payment on any renewal of the registration of half the fee which would then have been payable on a first registration of the house.
As each house shall be registered for occupation by a maximum number of occupants, a fee equivalent to £25 per year for each occupant shall be payable on first registration of a house.

Disclosure logs

The Housing Executive does not currently operate a Freedom of Information disclosure log. Consideration is currently being given to developing a log for publication.

Register of gifts and hospitality

Register of gifts and hospitality provided to board members and senior personnel – The Housing Executive maintains senior staff hospitality registers.

The services we offer

Other sections which may offer the information you are looking for: