Customer contact
Weather warning causing longer than normal call waiting times
We are currently handling a high volume of calls, resulting in longer than normal waiting times.
With a further period of strong winds forecast, we will continue to prioritise emergency calls and repairs.
Please report all minor repairs via:
Our website
Strong winds are expected in association with Storm Jocelyn and a Met Office yellow weather warning is in place across Northern Ireland between 4.00pm today, Tuesday 23 Jan through to 1.00pm on Wednesday 24 Jan 2024.
Further information and advice is available from the Met Office website: