• Repairs and maintenance

    This section has advice on maintaining your home, making repairs, and what to do in an emergency.

  • Find your stopcock

    The stopcock is a valve for turning the cold water system in your home on and off. Learn where yours is likely to be located and how to use it.

  • How to maintain your home

    Link to a downloadable guide on home maintenance - get useful advice on how to look after your home and keep repairs to a minimum.

  • Reopening old fireplaces

    Explains the dangers of reopening old fireplaces.

  • If your water is cut off

    Advice on what to do and what actions to take if your water is cut off.

  • Compensation for home improvements

    If you are a secure tenant, who has carried out improvements to your home, you may be able to claim compensation.

  • The Decent Homes Standard

    A decent home is one which meets modern standards of fitness, structure, energy efficiency and facilities. Learn how we are working hard to bring all homes in Northern Ireland up to standard.

  • What to do in severe weather

    Advice for common problems caused by severe weather including: storm damage, fallen trees, flooding,

  • If your cold water tank is leaking

    Steps you should take if your cold water tank starts to leak. Follow these steps to prevent damage.

  • Looking after your pipes in cold weather

    Tips to help prevent your pipes freezing in winter. What to do if a pipe bursts, and how to safely unfreeze a frozen pipe.

  • Top Tips for Winter

    During the winter months it's important to be prepared if a sudden cold spell hits.

  • Water Hygiene

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