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We are aware of an issue with repair requests through the online Report a Repair form. While this is being investigated, repairs should be telephoned through to the 24 Hour Emergency Repairs service on 03448 920 901.
An introduction to applying for a home.
Gives details of how to apply for social rented housing in Northern Ireland through the Housing Executive and housing associations.
Your rate of LHA depends on the number of bedrooms in your home, and on which of the eight Broad Rental Market Areas (BRMAs) your home is located.
Choosing where you want to live
Our assessment procedure for housing applications.
Properties available now through Choice Based Lettings
Most Housing Executive or housing association tenants can request to transfer or exchange their property for alternative social housing.
How the Housing Selection Scheme works.
How we allocate our homes to people
The Government has provided limited additional funding to increase LHA rates in the Broad Rental Market Areas (BRMAs) where the shortfall between the 2015 LHA rate and the 30th percentile 2018 was greatest.
We know that it can be difficult to get your first place to live.
Learn about the general conditions of your tenancy, and your rights and responsibilities as a tenant.
Advice about what to do if you're struggling to pay your rent, or if you're in arrears.
Local Housing Allowance (LHA) is a rent assessment scheme for those who rent in the private sector.
The Rent Scheme is used to calculate the rent you will pay while living in one of our houses. Every house has points that are based on its age, design and facilities. The rent is based on the number of points a house has.
People on low incomes, including pensioners, may receive a reduction in their rates through the Rate Relief Scheme. This page gives more information about paying your rates.
The customer charter incorporates the service we provide to all our customers, including private tenants and owner occupiers. You can read all about our customer charter on this page.
We are urging everyone to become top of the class and use our Top 5 Energy Saving tips.