Select this option to enable all website functionality including website personalisation. The promotion of relevant information and access to all site features
Select this option to enable core website functionality without support for personalisation and promotion of relevant content using cookies. Some website features (e.g. viewing our Youtube videos) may not work without all cookies selected.
This will block all cookies and provide basic website access only. Some website features will not be usable without cookies.
Find out more on our Information about Cookies page. You can update your cookie preferences at any time using Cookie Settings
We are aware of an issue with repair requests through the online Report a Repair form. While this is being investigated, repairs should be telephoned through to the 24 Hour Emergency Repairs service on 03448 920 901.
Change in circumstances – what you must tell us
Learn about the general conditions of your tenancy, and your rights and responsibilities as a tenant.
Advice about what to do if you're struggling to pay your rent, or if you're in arrears.
Pets are great additions to the family but they need a lot of attention and care. There may also be specific rules in your tenancy agreement about keeping pets.
Housing costs for a property rented from the Housing Executive include payments for rent and rates which we charge weekly. For those claiming Universal Credit there will be separate claims for help to pay your rent and rates.
Information and services for Housing Executive tenants.
Find out how to make sure the contents of your home are insured, and how to get a TV licence if you need one.
Find out what you need to do if you decide to end your Housing Executive tenancy.
People on low incomes, including pensioners, may receive a reduction in their rates through the Rate Relief Scheme. This page gives more information about paying your rates.
There is support for people in Northern Ireland affected by welfare changes to reduce the impact.
The customer charter incorporates the service we provide to all our customers, including private tenants and owner occupiers. You can read all about our customer charter on this page.
Find out about social sector size criteria, also commonly known as the 'bedroom tax', and how it might affect you.
Tips on how to avoid getting into debt and where to get advice on managing your money.
A decent home is one which meets modern standards of fitness, structure, energy efficiency and facilities. Learn how we are working hard to bring all homes in Northern Ireland up to standard.
If you buy a flat or maisonette from us, you will have to pay a charge to cover the services that we provide.