Time to switch your energy supplier?

Switching your energy provider is easy

  • There is no cost to switch.

  • There will be no interruption to your supply.

  • Cooling off period’ - you can change your mind within the first 10 days.

  • Or, if you want to stay with your current supplier, ask if there is a better deal.

Use the Consumer Council's Switching Tool now to compare electricity and gas tariffs for Northern Ireland suppliers.

Check out the Consumer Council NI’s free ‘Switch On – Electricity and Gas’ guide.

You can use these energy comparison tables to help you to make your decision.

Calling a Supplier to Switch

When you have made a decision and selected a new energy supplier, you will  need to call this provider to switch your account.

You could be asked some questions when you call to switch. Have a copy of a recent bill

You may be asked about:

  • your current tariff (price per unit of electricity)

  • how much you spend?

  • your MPRN (Meter Point Reference Number). This is shown on your electricity bill

  • your keypad number used to top-up your meter

Are you currently receiving an incentive discount?

  • Don’t forget to check for any incentives they may offer?

Further information and advice on gas tariffs is available at Consumer Council

Energy Suppliers

Links to the provider's website and a contact telephone number are listed below:

Airtricity  tel 0345 864 3546

Budget Energy tel 0800 0121177

Click Energy tel 0800 0121177

Electric Ireland tel:03456005335

Power NI tel 03457 455 455

SSE Airtricity Gas NI

Supplies the Great Belfast area, Bangor, North Down, Ards, Lisburn, Newtownabbey, Carrickfergus and Larne.

Firmus Energy

Supplies the Greater Belfast area, Bangor, North Down, Ards, Lisburn, Newtownabbey, Carrickfergus, Larne, Antrim, Armagh, Banbridge, Craigavon, Newry, Ballymena, Ballymoney, Coleraine, Limavady and Londonderry.

NI Direct Emergency Advice

In an emergency, your gas, electricity or water supplier should keep you informed about service disruptions.

If you have any concerns about your supply you can check out this useful contact information for the relevant organisations.

More useful links

Further advice

You can contact our advisers email our team or use our online form to: