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Out-of-hours contact information

Updated: 21 Mar 2019
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The following numbers are to be used when our offices are closed and during holiday periods.

Homeless? 028 95049999

The Regional Emergency Social Work Service (RESWS) provides an emergency out of hours service for us.
When you contact this service your call will be answered by a Switchboard Operator who will take a few details from you such as your contact details and the nature of your call. The telephonist will then pass your details to one of the Social Workers who will ring you back. All Social Workers are experienced in dealing with emergency and crisis situations.
Tel: 028 95049999
If you have hearing difficulties you can communicate with RESWS staff by text on 07799867698

Emergency repairs service 03448 920 901

Housing Executive tenants with emergency repairs may contact the emergency repairs service.
These numbers are to be used in emergencies only when the district offices are closed. Less serious repairs should be reported in the normal way.