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Help for people with disabilities

Updated: 17 Mar 2019
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If you or someone you live with has a disability, there are some sections of this site which will be of particular interest to you. Click on the links below for more information. We have a range of services and publications specifically designed to be of help to people with a disability.
If you need help using this website please visit our accessibility page

Housing services

Adaptations (making alterations to your home)

If you, or someone living with you in your property, has a disability, an adaptation may help you to live more comfortably in your home.

Disabled Facilities Grant

This section gives information on how to get a grant to help adapt your home to suit your needs.

Supporting People

The Supporting People Programme helps people to live independently. The links below provides more information and advice on the services offered.

Help with energy costs

If you have a disability, health or medical problems you may get some assistance from your energy providers. For further information visit our section on:

General housing advice

Applying for a home

Buying a home

Renting a home

Housing Benefit

Local Housing Allowance

Useful resources

Disability Forum

The Disability Forum was set up by the Northern Ireland Housing Executive (NIHE) and Disability Action in June 2011.  The Forum provides user representation covering visual, hearing, physical, learning, hidden, mental health and multiple disabilities and focuses specifically on the housing issues which affect people with disabilities.



Other sections of this site

  • Language - information on the various ways we can help you talk to us
  • Feedback - contact us
You can also contact us at or call us on 028 9024 0588 or 03448 920 900.

Next Generation Text (Formerly Text Relay)

Next Generation Text (NGT) allows people who are deaf, hearing or speech impaired to access any services that are available on standard telephone systems. The caller needs either a textphone or the NGT Lite App to have their call relayed through the Text Relay Service. A Text Relay Operator will then type or speak verbatim what is being communicated between the caller and the hearing person.
The NGT Lite App is free to download and can be downloaded on a smartphone, tablet or computer but callers should check with their network provider about the cost of calls.
For further information on NGT and how to download the NGT app, please click the link below:

So what phone numbers should you use for NGT (formerly Text Relay) to contact the Housing Executive?

   General enquiries 18001 03448 920 900
   Repairs 18001 03448 920 901
   Housing Benefit 18001 03448 920 902