Using registered contractors to carry out improvements
Updated: 20 Feb 2019
Using a registered builder protects you if a dispute arises. For example, in the event of your contractor going out of business or failing to complete the work, the scheme who registered the contractor will arrange for the work to be completed.
Where a problem does arise you should contact the relevant scheme.
Where the approved cost exceeds £5,000 you must use a builder who is registered with one of the following recognised warranted builders schemes:
- The Building Guarantee Scheme (Tel: 028 9087 7147)
- The Contractors Insurance Guarantee Services (NI) Ltd (Tel: 028 7032 5980)
- The Federation of Master Builders (FMB) (Tel: 028 9446 0416)
Electrical works to be carried out by a qualified electrical contractor and a completion certificate provided.
Treatment for rising damp and wood rot
These types of work must be carried out by a specialist contractor who will provide a guarantee for at least 15 years.
Standard of work
You should remember that we are not responsible for the standard of your builder’s work. It is your responsibility to check on the standard of work. You may find it helpful to employ an architect, surveyor or other professional to supervise the work for you.
We would recommend that you obtain estimates for the work from a number of local builders to ensure that you get the work completed at the best price.
If you have received approval for a Replacement Grant, you must use a builder who can provide a 10 year guarantee on completion of the works and is registered with one of the following schemes:
- National House Builders Council (Tel: 0344 633 1000)
- Construction Register Ltd (Tel: 028 9008 0124 / 0800 7723200)
Your local grants office can provide more information and lists of recognised contractors.