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Early intervention and preventative steps

Updated: 17 Mar 2019
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We have developed a range of interventions to stop anti social behaviour and make estates safer
Estate warden
Most cases of anti social behaviour which are reported to us are of a minor nature and do not require legal intervention. Consequently the action we take will be proportionate to the incident reported and will depend on how serious the behaviour is.
We have developed a range of non legal interventions designed to address low level incidents of ASB which include:

Warning letters

If we establish that a person has been guilty of ASB then in most instances a warning letter will be issued advising them to stop the unacceptable behaviour. These letters will also advise that should they continue with the behaviour more formal action will be taken.


If we think that the problem could be solved through mediation and both parties agree to it, then the district office may refer the case to our specialist mediation team.

Acceptable Behaviour Contracts (ABCs)

An ABC is a voluntary written agreement between a person who has been involved in anti social behaviour and the Housing Executive. An ABC can also include another agency such as the PSNI, local council or the Youth Justice Agency as an additional signatory to the agreement. The contract usually lasts for 6 months and specifies the types of behaviour that the individual has been involved in. It would also include their commitment not to continue acting in this anti-social manner.
As part of the ABC process an individual will be offered a voluntary referral to the Assisting People and Communities Project (APAC).
This project provides necessary support and diversion services for those individuals who need help in changing their behaviour and lifestyle. This can include support for those with a drug or alcohol addiction, assistance with budgeting, employment and education issues, counselling and mentoring services.

Anti social behaviour forum meetings

We understand that in order to resolve complicated cases of ASB a collaborative approach is needed. Our district offices meet regularly with the PSNI, the local council and the Youth Justice Agency to discuss individual cases of ASB as well as local hotspots and priorities. These meetings are known as ASB Forum meetings.
At these forums information is exchanged and decisions are made as to the best to address local problems in a collaborative manner.In some cases there is a necessity for other agencies to be invited to a case conference and this would usually involve Social Services, Educational Welfare, mental health professionals etc.