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New Housing Services Manager for the South West

Published: Tue, 13 May 2014
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Helen has been with the Housing Executive since 1992
Helen Hicks
Helen Hicks has recently been appointed the Housing Services Manager for our South West Area.
Helen has been with the Housing Executive since 1992 and is responsible for assisting the Area Manager in the operation of the local offices in Fermanagh, Cookstown, Dungannon and Omagh.
Helen began her career with the Housing Executive as a graduate trainee and over the years has held a variety of positions including Senior Housing Officer, Assistant District Manager and was seconded to the Housing Rights Service for 9 months to help write an advice handbook.  
Speaking about her new role Helen said: “I am delighted to have this opportunity to broaden my experience through the role of Housing Services Manager.  I want to ensure the continued delivery of a comprehensive housing service by the four offices in the South West to all our residents.  The local offices’ teams already have a reputation for a high standard of service which I look forward to supporting.”  
She went on to say: “I aim to build on the already well-established good working relationships the offices have with our tenants, network of local community groups and elected representatives.”
Oonagh McAvinney, South West Area Manager (acting), added: “Given her extensive experience in the Housing Executive, I am delighted with Helen’s appointment.  Our tenants and wider customers can rest assured the high standard of service they have come to expect from the South West area’s offices will continue.”