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Praise for NIHE response to flood threat

Published: Mon, 20 Oct 2014
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The heavy rains affected a number of areas in Belfast including Glencairn
Belfast City Hall
Glencairn Residents at risk of flash flooding praise Housing Executive workers
The Housing Executive came to the rescue of residents in the Glencairn area of West Belfast on Thursday evening, 16 October, when the weather turned bad.
The heavy rain that afternoon and early evening caused flash flooding across Belfast, and following phone calls to the Customer Service Unit maintenance staff were deployed with hundreds of sandbags in an effort to protect over 27 households in the Glencairn estate.
Staff were in the Glencairn area from 4pm for almost 4 hours trying to divert the flow of flood water and protect tenants’ homes.  Their quick actions and hard work proved successful and prevented the majority of homes becoming damaged, with 4 homes having some water ingress, and only 1 badly damaged.
The local residents were very appreciative of the staff efforts, and many took the time to personally thank the maintenance staff.  Ann Campbell of the Glencairn Residents Association, who lives in the area, said:
“The residents here were very happy with the response from the Housing Executive. The maintenance teams’ quick actions ultimately prevented extensive damage to many homes in the area.”
Our West Area Housing Manager, Sharon Beattie, said:
“The flooding on Thursday happened very quickly, and our DLO maintenance staff responded quickly to the call for help from residents. I would like to thank all the maintenance teams for their hard work in difficult circumstances. The residents threatened with flooding were very grateful that their homes were not badly damaged.”