Welfare Changes Helpline
Published: Fri, 6 Jan 2017
A free and independent Welfare Changes Helpline is available for anyone in need of help or advice about changes to the welfare system.
The contact telephone number is:
0808 802 0020
The helpline is open 9am to 5pm (Monday to Friday) and is operated by the Welfare Reform Advice Services Consortium (Advice NI, Citizen’s Advice and the Law Centre NI).
To help people face-to-face independent advisers will be available in each of the 11 council areas through the local Citizens Advice and Advice NI offices. Specialist legal advice is available at the Law Centre and it can arrange access to specialist services when required.
These services are free for anyone who needs help or advice about any of the changes to the welfare system.