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Contacting us by phone?

Published: Wed, 12 Sep 2018
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The issue with our telephony system has been resolved.
You can now contact us as normal on Thursday 13 September on:
  • General enquiries 03448 920 900
  • Housing Benefit enquiries 03448 920 902
  • Repairs 03448 920 901
You can also continue to report repairs by text on 66644.
Start your message with the word 'REPAIR', and please remember to include your address and some details about the problem.
You can continue to report routine repairs online at:
We are sorry for any inconvenience and thank you for your patience.
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