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Online services

Updated: 20 Feb 2019
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We provide a range of services online
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Report a repair - Choose the repair type from the drop-down list and then provide as much information as you can on the nature and extent of the repair. You can report several problems at once. We'll get back to you as soon as possible.
Pay your bills - You can now pay rent, legal fees and other charges online.
Apply for a home - You can make your initial contact online and we'll get in touch with you.
Make a complaint online Opens link in a new browser window A complaint is when you are not satisfied with a decision we have made or any work we have done.
Apply for Housing Benefit online - for new claims. If you think that you might be entitled to Housing Benefit you will need to apply by completing in a claim form. Our Housing Benefit advice section provides information about how to claim. There are other documents available for change of address, change in circumstances, etc. on our main Housing Benefit page.
Change in your circumstances - let us know about any changes which may affect your Housing Benefit
Report anti-social behaviour - Are you experiencing ASB? Let us know what's happened.
Tenders - Download tender documents here, or for some larger tenders you can apply online. we post information about successful tenders too. We advertise tenders on Facebook and Twitter too.
Search for houses being built and areas where homes are needed - The Social Housing Development/Unmet Need search allows you to see what kind of social housing is being built where you want to live and places we have identified as needing more social housing. Researchers and developers will also find this search very useful.
Search for support services in your area - This is a searchable directory which allows people to view the latest information about a range of housing support services funded by Supporting People across Northern Ireland.
Search for sheltered accommodation - This search is not supported directly by us but it will help you find the right kind of sheltered accommodation in your area.
Contact us - drop us a line, online.

Mobile App

The Housing Executive’s free app lets you pay your rent, report repairs and complaints and tell us about anti-social behaviour online.
You can download the app to your iPhone or Android device.