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July holiday contacts

Published: Thur, 5 Jul 2018
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Our offices will re-open on Monday 16 July.
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Our offices will be closed on Thursday 12 and Friday 13 July 2018, re-opening on Monday 16 July.
If you need to get in touch with us over the July holidays, please use the following contact details.

Homeless?

12 July 2017 - 028 9504 9999
If you have hearing difficulties you can communicate with Regional Emergency Social Work Service (RESWS) staff by text on 07799867698
13 July 2017 - 03448 920 901 (9.00am - 5.00pm)
                       - 028 9504 9999 (after 5.00pm)
RESWS will provide an emergency out of hours service for us on 12 July 2018, and after hours on the 13 July. During these periods users with hearing difficulties can contact RESWS staff by text on 07799867698.
When you contact this service your call will be answered by a Switchboard Operator who will take a few details from you such as your contact details and the nature of your call. The telephonist will then pass your details to one of the Social Workers who will ring you back. All Social Workers are experienced in dealing with emergency and crisis situations.
If you have hearing difficulties you can communicate with the service by e-mail or text.
Tel: 028 9504 9999

Emergency repairs service 03448 920 901

Housing Executive tenants with emergency repairs may contact the emergency repairs service.
Text – you can text your repair to 66644 starting your message with the word “Repair” and remembering to include your address.
Less serious repairs should be reported online.