Ways to pay your leasehold service charges

We offer several ways to allow you to pay your leasehold service charges; most will require your purple leasehold service charges payment card.

To request a new or replacement leasehold service charges payment card send the Leasehold Unit a message or phone 03448 920 900 and ask to be put through to the Leasehold Unit.

Paying your leasehold service charges online is one of the quickest and safest ways to pay.

Pay your leasehold service charges online - all you need to make a payment is a valid debit/credit card and your 19 digit purple leasehold service charges payment card reference number.

If you experience any problem when making payment let us know by sending an email, please include as much information and one of the team will get back to you (Mon – Fri)

If you make regular payments online you also have the option to set up an automatic recurring card payment schedule.
  
You can choose to schedule weekly, fortnightly, 4 weekly, monthly, quarterly or annual payments.
  
To set up a recurring card payment schedule simply visit ‘My Payment Schedules’ once you have registered online.

From here you can set-up or cancel your recurring card payment schedules.

*Please note that payment will continue to be made until you cancel the payment schedule.

**In the event of insufficient funds on the selected date payment may be processed up to 2 days after the scheduled payment date.  There will be no charge incurred for failed payment attempts.

If you experience any issues when setting up recurring card payment schedule let us know by sending a message and one of the team will get back to you (Mon – Fri).

Paying your Leasehold Service Charges on the go is easy with our payment app.

The app can be downloaded free from the Apple App store or Google Play.
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All you need to make payment on your mobile device is your 19 digit purple leasehold service charges and a valid bank card.

Once you have registered you will be able to make payment at the touch of a button 24hrs a day, 7 days a week on your mobile device.

You will also have access to a unique bar code that allows you to make cash payment at in any store displaying the PayPoint logo.
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This is your new digital payment card.

You can also make payment without registering on the app (you will not then receive the unique barcode or your payment history).

The app also gives you access to your payment history.

You can call our secure automated telephone payment service on 03303 903 048 (lo-call rate) 24 hours a day, 365 days a year.

All you need to make a payment your 19 digit purple leasehold service charges and a valid bank card.

If you are registered for online payments you will receive an email receipt to the email address linked to your 19 digit payment card.

With over 27,000 locations across the UK, and more than 450 locations in Northern Ireland, you are never too far from a PayPoint store to make a payment using your purple leasehold service charges payment card. 

Just look out for the PayPoint logo at your local retail store. PayPoint logo

Details of PayPoint outlets can be found by contacting your local office or by using PayPoint locator.

Please keep receipts as proof of payment.

You can make a one-off payment or set up a standing order via your online banking provider.

Payment can be made to The Housing Executive using the account details below:

Account Name:         Northern Ireland Housing Executive
Sort Code:                 950121
Account Number:     01121235
 
You must quote your leasehold reference number that begins with '2' - for example 2000****0*.  
If you do not quote this it will result in the payment not reaching your account.