Emergencies

What is your emergency in relation to?

If you are homeless, or threatened with homelessness, contact us as soon as possible.

During Office Hours:

call  03448 920 900

Out of Hours service (Mon-Fri after 5.00pm and weekends)

call  03448 920 908

Out of Hours service for Customers with Hearing Difficulties:

If you have hearing difficulties you can communicate using the Next Generation Text service on:

18001 03448 920 908 

Housing Executive tenants with emergency repairs may call our 24 Hour Emergency Repairs service on:

If your repair is not an emergency, you can contact us during working hours.

Repairs can be reported: 

  • By calling our Repair Line on 03448 920 901
    (Lines are open 24 hours for emergency repairs only)
  • By texting ‘REPAIR’ and your address to 07507302011.

If your emergency is not housing-related, please visit the NI Direct web pages for:

If you have an urgent media query outside of office hours, you can contact the on call press service via the general enquiries details below and ask to speak to the press team:

Email: information@nihe.gov.uk

Phone: 03448 920 900

Please click the + symbol to view the relevant contact numbers