What is your emergency in relation to?

If you are homeless, or threatened with homelessness, contact us as soon as possible.

During Office Hours:

call  03448 920 900

Out of Hours service (Mon-Fri after 5.00pm and weekends)

call  03448 920 908

Out of Hours service for Customers with Hearing Difficulties:

If you have hearing difficulties you can communicate using the Next Generation Text service on:

18001 03448 920 908 

Housing Executive tenants with emergency repairs may call our 24 Hour Emergency Repairs service on 03448 920 901

If your repair is not an emergency, you can contact us during working hours.

Repairs can be reported: 

  • By texting 66644 starting your message with the word “Repair” and remembering to include your address.

  • By calling our Repair Line on 03448 920 901 (Lines are open 24 hours for emergency repairs only)

If your emergency is not housing-related, please visit the NI Direct web pages for emergency and major incident contacts.

Please click the + symbol to view the relevant contact numbers

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