Get online with the My Housing Executive digital tenant portal

News
It is now quicker and easier for tenants to access our services.
It is now quicker and easier for tenants to access our services.

We all lead really busy lives. That’s why it is important that you can contact us from the comfort of your home using the new My Housing Executive tenant portal.

My Housing Executive allows Housing Executive tenants to access information about your tenancy and to contact us securely 24 hours a day.

My Housing Executive logo 

Get online now

When you register and sign up to the new portal, you will be able to:

  • Check your rent balance and account statements
  • Make a payment
  • Order a new payment card
  • Update your contact and personal details
  • Request services like a transfer, an adaptation to your property, or a self-help repair
  • Request and track a repair

We’re always adding new services so keep checking back to see what else you can do.

Registering is easy

It only takes a few minutes to register. Start now by clicking on the ‘Register’ icon on the top of this page. 

You will be asked to enter your tenancy number, an email address and a few personal details into a registration form.

Like the one you may use for an online bank account, the email address you provide must be private and only used by you.  This is because we will send you secure notifications and alerts to this email address.

Please note that you can only register for My Housing Executive if you are a Housing Executive tenant.

Got 2 minutes?

Then view our video ‘how to guide’ on the My Housing Executive portal.