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Due to essential maintenance, the My Housing Executive Customer Portal will be unavailable for a time from 2pm on Saturday 27 April 2024. We apologise for any inconvenience this may cause.
There is no cost to switch.
There will be no interruption to your supply.
‘Cooling off period’ - you can change your mind within the first 10 days.
Or, if you want to stay with your current supplier, ask if there is a better deal.
Use the Consumer Council's Switching Tool now to compare electricity and gas tariffs for Northern Ireland suppliers.
Check out the Consumer Council NI’s free ‘Switch On – Electricity and Gas’ guide.
You can use these energy comparison tables to help you to make your decision.
When you have made a decision and selected a new energy supplier, you will need to call this provider to switch your account.
You could be asked some questions when you call to switch. Have a copy of a recent bill
You may be asked about:
your current tariff (price per unit of electricity)
how much you spend?
your MPRN (Meter Point Reference Number). This is shown on your electricity bill
your keypad number used to top-up your meter
Are you currently receiving an incentive discount?
Don’t forget to check for any incentives they may offer?
Further information and advice on gas tariffs is available at Consumer Council
Links to the provider's website and a contact telephone number are listed below:
Airtricity tel 0345 864 3546
Budget Energy tel 0800 0121177
Click Energy tel 0800 0121177
Electric Ireland tel:03456005335
Power NI tel 03457 455 455
SSE Airtricity Gas NI
Supplies the Great Belfast area, Bangor, North Down, Ards, Lisburn, Newtownabbey, Carrickfergus and Larne.
Firmus Energy
Supplies the Greater Belfast area, Bangor, North Down, Ards, Lisburn, Newtownabbey, Carrickfergus, Larne, Antrim, Armagh, Banbridge, Craigavon, Newry, Ballymena, Ballymoney, Coleraine, Limavady and Londonderry.
NI Direct Emergency Advice
You can read further advice on Energy, power supply and utilities
In an emergency, your gas, electricity or water supplier should keep you informed about service disruptions.
If you have any concerns about your supply you can check out this useful contact information for the relevant organisations.
More useful links
Grant to replace your boiler
Affordable Warmth grant scheme
Other ways to heat your home efficiently
Central heating
Energy efficiency
Energy saving grants
Insulation
Renewables
Home energy
Further advice
You can contact our advisers email our team or use our online form to: