The Video Relay Service (VRS) supplier for our British Sign Language (BSL) and Irish Sign Language (ISL) customers has changed to SignVideo.
Customers will continue to be able to contact us through VRS. Staff will be able to speak directly to deaf customers via a Sign Language interpreter.
If you are deaf or hard of hearing, you can get in touch with us using online British (BSL) and Irish Sign Language (ISL) interpretation.
You can contact us to:
discuss your tenancy
access advice and support on your housing situation
report a repair
receive grants assistance and more
SignVideo is a free service that will connect your call to a qualified online BSL or ISL interpreter. The interpreter will relay the conversation between you and a member of staff.
Why use SignVideo?
If you‘re deaf or hard of hearing, the SignVideo interpretation service allows you to connect with us and talk securely through a BSL or ISL interpreter.