Due to essential maintenance, the My Housing Executive Customer Portal will be unavailable for a time from 8am on Saturday 11 October 2025. We apologise for any inconvenience this may cause.
The FRA implementation project delivered the first of the changes to the Housing Selection Scheme in early 2023.
Stage 1 saw the implementation of proposals 1, 5, 15 and 16.
All households on the Waiting List received a letter and information leaflet explaining the first group of changes.
You can download these documents:
Chief Executive's letter explaining changes to the Housing Selection Scheme
Changes to the rules of the Housing Selection Scheme: your questions answered
They are also available in the languages below:
Combined letter and information leaflet - Arabic (Syrian) version