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What do we mean by homelessness?

Homelessness can happen to anyone.

You do not have to be living on the streets to be homeless.

You may be homeless and able to get help if you are:

  • living in poor conditions that harm your health
  • staying in a hostel
  • at risk of abuse in your home
  • living in an overcrowded house
  • staying in a bed and breakfast
  • staying with friends or family because you have nowhere else to go
  • sleeping on the streets
  • living in a home that is not safe or suitable for you

Need help? Contact us

If you are homeless or at risk of becoming homeless, get help as soon as possible:

tel: 03448 920 900

Or visit your local Housing Executive office

Find your local office

The Housing Executive helps people who are homeless, or at risk of becoming homeless, in Northern Ireland. 

When you contact us, we will assess your situation. 

The help you can get depends on your personal circumstances, and if you meet certain criteria.

These are outlined in our section:

Are you homeless?


Emergency help – out of hours service

If you need help outside office hours (Monday–Friday after 5pm, weekends, and holidays): 

tel: 03448 920 908

For people with hearing difficulties, use: 

Next Generation Text:  18001 03448 920908 


More Information

If you are not sure if you can get help, visit:

Are you homeless?

To learn about how we tackle homelessness, read our:

Homelessness Strategy

Other organisations that can help

If you need more help or advice, you can contact:

Housing Rights

Provides advice and support on housing problems.

Simon Community NI 

Helps people who are homeless or at risk of homelessness.

Homeless Connect 

Has a list of hostels and advice for homeless people.


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Are you homeless?