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Due to essential maintenance, the My Housing Executive Customer Portal will be unavailable for a time from 9:30am on Saturday 20th September 2025. We apologise for any inconvenience this may cause.
We offer several ways to allow you to pay your Housing Benefit overpayment.
Most will require your yellow Housing Benefit overpayment card.
To request a new or replacement Housing Benefit overpayment card contact the Housing Benefit Recovery Office on 028 9598 1580 or send us a message including your name, invoice reference and telephone number and one of the team will call you back.
For further information on Housing Benefit overpayments visit our Overpayment of Housing Benefit page.