Ways to pay your planned scheme works charges

We offer several ways for you to pay your leasehold service - planned scheme works charges; most will require you to have your orange planned scheme works payment card.

To request a new or replacement leasehold service charges planned scheme works payment card send the Leasehold Unit a message, or phone 03448 920 900 and ask to be put through to the Leasehold Unit.

Paying your leasehold service charges - planned scheme works online is one of the quickest and safest ways to pay.

Pay your planned scheme works online - all you need to make a payment is a valid debit/credit card and your 19 digit orange planned scheme works payment card reference number.

If you experience any problem when making payment let us know by sending an email, Please include as much information and one of the team will get back to you (Mon – Fri).

If you make regular payments online you also have the option to set up an automatic recurring card payment schedule.
  
You can choose to schedule weekly, fortnightly, 4 weekly, monthly, quarterly or annual payments.
  
To set up a recurring card payment schedule simply visit ‘My Payment Schedules’ once you have registered online.

From here you can set-up or cancel your recurring card payment schedules.

*Please note that payment will continue to be made until you cancel the payment schedule.

**In the event of insufficient funds on the selected date payment may be processed up to 2 days after the scheduled payment date.  There will be no charge incurred for failed payment attempts.

If you experience any issues when setting up recurring card payment schedule let us know by sending a message and one of the team will get back to you (Mon – Fri).

You can also pay your leasehold service charges - planned scheme works on the AllPay payment app. 

Simply download from the Apple App store or Google Play by searching for AllPay and register using your 19 digit orange planned scheme works payment card.  

Once you have registered you will be able to make payment at the touch of a button 24hrs a day, 7 days a week.

For further information visit AllPay.

You can call our secure automated telephone payment service on 0330 041 6497 (lo-call rate) 24 hours a day, 365 days a year.

All you need to make a payment is a valid debit/credit card and your 19 digit orange planned scheme works payment card reference number.

With over 27,000 locations across the UK, and more than 450 locations in Northern Ireland, you are never too far from a PayPoint store to make a payment using your orange planned scheme works payment card. 

Just look out for the PayPoint Logo at your local retail store  

Details of PayPoint outlets can be found by contacting your local office or by using PayPoint locator.

Please keep receipts as proof of payment.

You can make a one-off payment or set up a standing order via your online banking provider.
 
Payment can be made to The Housing Executive using the account details:
 
Account Name:         Northern Ireland Housing Executive
Sort Code:                 950121
Account Number:     01121235
 
You need to quote your planned scheme works reference number that begins with '2' - for example.  2000****2*.  
If you do not quote this reference it will result in the payment not reaching your account.