Complaints

In line with government advice on the management of the coronavirus outbreak, we have made changes in the way we deliver our services. We therefore may not be able to fully investigate your complaint at this time and may have to hold it until normal service resumes. We are currently not carrying out home visits and are only able to carry out emergency repairs, i.e. where there is a risk to property or life. If your complaint is about a non-emergency repair or will require a home visit, please consider not submitting it at this time and waiting until normal service has resumed.

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