Unsuccessful?

Reasons why you may be unsuccessful in a tender

We are prohibited from doing business with firms who are disqualified under ‘Fair Employment Legislation.’ Companies are likely to be unsuccessful for the following reasons:

  • If you fail to comply with closing dates and times for submissions
  • If you fail to comply with the rules of each competition
  • If you fail to complete or submit the necessary documentation
  • If you fail to comply with specifications
  • If you fail to provide samples, when requested
  • If you fail to submit the most cost effective, value for money offer

If you are unhappy with the decision we have made about your tender application, you can make a complaint.

Making a complaint about a tender decision

The Housing Executive’s Corporate Procurement Unit aims to provide a high quality, professional service and we are keen to continuously improve.

If you wish to offer feedback or are not happy with our service there are a number of ways to raise an issue.

Informal Feedback/Complaints

If you wish to offer feedback or make an informal complaint, please get in contact as soon as possible with the person you have been dealing with. They are best placed to address any issue raised and sort out most problems.

If you are still not satisfied, or feel unable to raise the matter with that person, please speak to their immediate manager.

Formal Complaints

If this does not resolve the problem, the Housing Executive has a Corporate Complaints Procedure.


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