NI Energy Advice - GET IN TOUCH

We are here to help


FreePhone: 0800 111 4455

This NI-wide service offers free and impartial advice to all NI households. 

We focus on the best way to help you save energy. We ensure that energy-efficiency advice is targeted actively at vulnerable households, those that will benefit most from energy efficiency related advice.

As the One-Stop Shop for energy advice across Northern Ireland, we offer you information to help with energy efficiency grant signposting, renewable energy advice, energy saving tips, how to switch energy provider, debt assistance, fuel poverty advice signposting and how to benefit from oil-buying savings across NI. 

You can contact our Energy Advisers now:

Or by email at

Corresponding over email allows you to receive all necessary information in a return email, rather than over a phone call -– you can exchange your details for referral to Boiler Replacement Scheme etc. 

We can help you with:

  • energy efficiency for your home
  • switching your fuel provider
  • energy efficiency grant advice
  • making savings with or NI-wide Oil Buying Network
  • making energy cost savings
  • renewable energy information – solar, air/ground source heat pumps, etc.
  • managing your fuel bills
  • heating your home

The Housing Executive has been funding/part funding this provision of an NI Energy Advice Service for over 20 years. This evolved from our continuing role as Northern Ireland's Home Energy Conservation Authority. From this established position as a 'trusted partner', we offer advice and work in collaboration with other statutory bodies, and offer householders the best advice possible. 

 We encourage you to access the advice and information from 

NI Direct, Consumer Council and Energy Saving Trust

This Housing Executive Service is funded by Department for Communities.

Data Protection Act 2018  
The Housing Executive protects your personal information in accordance with Data Protection law. You have a right to know how we collect and use your personal information.

These details can be found in our Privacy Notice section or we can post or email a copy to you. 

Useful links


How to save energy & money