Help with disabilities

If you or someone you live with has a disability, we have a range of services and publications specifically designed to be of help. This page lists the services that are available, and provides links to other sections of our website where you can find more detailed information and guidance.

Housing services

Adaptations - making alterations to your home

If you or someone living with you in your property has a disability, an adaptation may help you to live more comfortably.

The process for obtaining a housing adaptation – this section provides help on how to get changes made to your home.

How you apply for an adaptation to your home will depend on your situation. Please select your accommodation from the list below to find out more about the application procedure:

Examples of adaptations - housing adaptations for people with a disability are classed in two categories - major and minor. This section gives examples of the kinds of work which make up each category.

Disabled Facilities Grant

This section gives information on how to get a grant to help adapt your home to suit your needs.

Supporting People

The Supporting People Programme helps people to live independently. The links below provides more information and advice on the services offered.

Help with energy costs

If you have a disability, health or medical problems you may get some assistance from your energy providers. For further information visit our section on:

General housing advice

Applying for a home

Buying a home

Renting a home

A booklet explaining the Housing Selection Scheme (PDF 322 kB) is available to download.


Housing Benefit

Local Housing Allowance

Useful resources

Disability Forum

The Disability Forum was set up by the Northern Ireland Housing Executive (NIHE) and Disability Action.  It provides user representation for visual, hearing, physical, learning, hidden, mental health and multiple disabilities and focuses specifically on the housing issues which can affect people with disabilities.

Links to other organisations 

Language support

Language support is available if you do not speak English as a first language. The telephone based interpretation service ‘The Big Word’ is available throughout our local offices, and we can provide face-to-face interpreters if required. 


Contact us

You can also contact us at or by calling us on 028 9024 0588 or 03448 920 900.

Next Generation Text

Next Generation Text (NGT - formerly Text Relay) allows people who are deaf, hearing, or speech impaired to access any services that are available on standard telephone systems. The caller needs either a textphone or the NGT Lite App to have their call relayed through the service. An operator will then type or speak verbatim what is being communicated between the caller and the hearing person.

The NGT Lite App is free to download and can be downloaded on a smartphone, tablet or computer, but callers should check with their network provider about the cost of calls.

For further information on NGT and how to download the NGT app go to the Next Generation Text website.

Phone numbers to use for NGT when contacting the Housing Executive

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