Welfare changes

Benefits are changing: these changes to the welfare system will impact people of working age who are on a low income, and those who are getting welfare benefits, including Housing Benefit.

Key changes

The benefits which will have the main impact are:

The government’s website, nidirect, has details of all the changes being made and how they may affect you.

Welfare Changes Helpline

If you need help or independent advice about any of the changes to the welfare system then contact:

  • Welfare Changes Helpline: Tel 0808 802 0020 (9.00 am to 5.00 pm)

The freephone helpline is available to anyone needing help, or advice, about changes to the welfare system. It is operated by Advice NI as part of a range of additional services provided by the advice sector (Advice NI and the Law Centre NI.

Independent Advice Services

Advice for Housing Executive tenants

There is more information in ‘My Housing Executive’.

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