Routine repairs

What is a routine repair?

If a repair is not classified as emergency or urgent then it is a routine repair and will usually be completed within four weeks.

The exception to this is where we already have a planned programme of maintenance that will include your repair. Your district office will advise you of this.

Examples of routine repairs are:

  • cleaning or repairing gutters or downpipes

  • easing or re-fitting doors or window-sashes

  • plasterwork repairs

  • repairs to floors or floor tiling

  • repairs to internal or external doors or frames

  • chimney pots, stacks, cowls or caps

  • roof tiles or lead flashings

  • fire hearths, surrounds and side tiles

  • working kitchen fittings and work tops

Report a routine repair

Online: Go to our online repair form - be sure to leave a contact number

Phone us: 03448 920 901

Visit us: Call or write to your district office.

Self help repairs
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