Although industrial action has now ended, we are still working through a backlog of repairs. Response times in some areas may be affected. The contractor will be in contact in advance to arrange access.
What is an urgent repair?
A urgent repair needs a quick response but is not an emergency. We will attend to urgent repairs within four working days.
Examples of urgent repairs are:
faults at electrical fittings
faults at water heating circuits
faults at electrical heating systems
ball valve faults at storage tanks or WC cisterns
leaks in WC flush pipes, waste pipes, traps, valves or radiators.
leaking back boiler or faults at the fire parts such as flue sets, throat plates etc.
blockages at sewers or drains
major water penetration at external doors or windows
How to report an urgent repair
Did you know that you can request and track a repair on the My Housing Executive portal?
My Housing Executive allows you to access information about your tenancy and contact us securely 24 hours a day.
