Urgent repairs

What is an urgent repair?

A urgent repair needs a quick response but is not an emergency. We will attend to urgent repairs within four working days.

Examples of urgent repairs are:

  • faults at electrical fittings
  • faults at water heating circuits
  • faults at electrical heating systems
  • ball valve faults at storage tanks or WC cisterns
  • leaks in WC flush pipes, waste pipes, traps, valves or radiators.
  • leaking back boiler or faults at the fire parts such as flue sets, throat plates etc.
  • blockages at sewers or drains
  • major water penetration at external doors or windows

Report an urgent repair

Online: Go to our online repair form - be sure to leave a contact number.

Phone us: 03448 920 901

Visit us: Call or write to your district office.


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Routine repairs
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