If you own your own home

Energy and heating

We provide impartial and free energy advice and grant signposting to all households across Northern Ireland through the NI Energy Advice Service.

This service provides advice on energy efficiency and signposting to grant schemes and the oil buying club network.

You can access NI Energy Advice Service by phoning

Contacting Energy Advisers online through the ‘Get in touch’ form at:

The Oil Buying Network is open to everyone in Northern Ireland and are based on a simple idea – the more people that buy oil together, the lower the cost.

You can buy as little as 200 litres of oil. When all club member orders are put together the Club can get a better price.

The best way to negotiate a great price for your Club, is NI Oil Buying Network negotiating on the intended bulk order, on behalf of an area of clubs. 

Savings made are passed on to all members.

The more people that take part in the initial orders, the greater the savings. We are open to new membership.

We can help you set up a new club in an area of need.

For more information:

You can find out more about oil buying in our section on:

The Affordable Warmth Scheme addresses the effects of fuel poverty and energy inefficiency. The scheme is directed at low income households.
It is a targeted scheme aimed at those areas where levels of fuel poverty are highest. 

The scheme may be available to you if you:

  • live in Northern Ireland
  • own and occupy your property as your main home
  • have your day / life interest in the house
  • rent from a private landlord, and
  • have a total annual gross income of less than £23,000

It is not available for tenants living in social housing; you are not eligible if you are a Housing Executive or housing association tenant. 

The Scheme provides grant aid to improve energy efficiency measures within your home.
The property must not be a

  • holiday home
  • bed & breakfast
  • commercial establishment

We work with local Councils to deliver the Scheme throughout Northern Ireland. 

Grants are subject to the availability of funding.

More information on the Affordable Warmth Scheme can be found in our section on the:

The Boiler Replacement Scheme is to help home owners with the cost of replacing boilers. The boiler must be at least 15 years old.

You may qualify if you:

  • live in Northern Ireland
  • own and occupy your property as your main home
  • have a household gross income less than £40,000 per year
  • have a boiler which is at least 15 years old

The property must not be a

  • holiday home
  • bed & breakfast
  • commercial establishment

If you meet the above criteria and your current boiler is:

  • gas boiler
  • LPG boiler
  • oil fired boiler

You can replace this with a new high efficiency:

  • gas boiler
  • oil boiler
  • wood pellet fired boiler

The Boiler Replacement Scheme does not apply to:

  • Economy 7 heating
  • stoves used for cooking
  • back boilers or room heaters

The scheme is not available for tenants living in:

  • social housing (Housing Executive or housing association tenants)
  • the private rented sector

You can find out more about eligibility and application in our section on:
Boiler Replacement Scheme

Benefits and financial advice

The 'Make the Call' service helps people get all of the Benefits that they are entitled to.

Even if you are already receiving Benefits you may be entitled to extra money.

Checking if you are entitled to Benefits is really straightforward, just make the call:

  • Freephone 0800 232 1271
  • To receive a call back, text ‘ADVICE’ from your mobile phone to 67300; or
  • Complete your details online and the team will contact you directly:

Private Sector Tenants