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> Home > Housing Help > Housing Benefit > Customer research

Customer research

In this section

  • About Housing Benefit
  • Housing Benefit entitlement
  • Understand Housing Benefit letters
  • Rent limits
  • Local Housing Allowance
  • Social Sector Size Criteria-Bedroom Tax
  • Former house owners
  • Non-dependents
  • Making a claim for Housing Benefit
  • What to do if your circumstances change
  • Overpayment of Housing Benefit
  • Direct Earnings Attachment (DEA)
  • Private landlords
  • More help with paying your housing costs
  • Appeals
  • Information for Non-UK / Irish nationals
  • Lone Pensioner Allowance
  • Self-employed Income
  • Housing Benefit online forms
  • Customer research

Housing Benefit customer research

You can read the following Housing Benefit related research

  • Housing Benefit Customer Survey (PDF 1.3 MB)
  • Housing Benefit Recovery Office Customer Survey (PDF 684 kB)
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