Damp
In this section
- Damp
- Top tips for winter
- Fire safety
- Gas Safety
- Reopening old fireplaces
- Advice about asbestos
- How to maintain your home
- Find your stopcock
- If your cold water tank is leaking
- Looking after your pipes in cold weather
- If your water is cut off
- What to do in severe weather
- What to do in a crisis or emergency
- If your home is damaged
- Compensation for home improvements
- Water Hygiene
Damp can be a problem in any home or flat.
There are three main types of damp which can affect your home: rising damp, penetrating damp and condensation. Each type needs to be investigated.
If you are a Housing Executive tenant, it is important that you report any damp problems to us immediately so that we can determine the cause, and arrange for any remedial repairs to be undertaken.
You can request a repair through My Housing Executive (our online tenant portal), by phoning
03448 920 901 or by texting ‘REPAIR’ and your address to 66644.
If you own your home or live in other rented accommodation, you can contact the Northern Ireland Energy Advice Service for advice on preventing and treating damp and mould in your home. Advisors can also signpost you to energy efficiency grants or home improvement grants, where applicable.
You can contact the NI Energy Advice Service by phoning 0800 111 4455 or by emailing NIEnergyadvice@nihe.gov.uk