Housing Solutions and Support
In this section
- How to apply for a home
- Applying from outside Northern Ireland
- How we assess your application
- The Housing Selection Scheme
- Areas of choice
- Transfers and exchanges
- Allocations
- Complex needs
- Choice Based Lettings
- Advice for young people
- Advice for people from abroad
- Fundamental Review of Allocations
- Housing Solutions and Support
We use a ‘Housing Solution and Support’ approach to meet our customers' needs.
This means when you contact us about housing issues, we look at all your housing options and choices.
If your situation means that you are homeless or threatened with homelessness we will take whatever actions are possible to address your homelessness or prevent you becoming homeless.
It is our statutory duty to investigate your application and where a homeless assessment is undertaken it is also a requirement to undertake a housing needs assessment under the rules of the Housing Selection Scheme.
You can read more in our section on:
We can also offer assistance to those with accommodation but who wish to move.
As part of the Housing Solutions and Support Service we can offer advice and assistance, make referrals or signpost to other organisations on many issues, including but not limited to:-
- health services
- social services
- support providers and
- advice agencies to help with money and debt issues
Our staff will complete a Housing Solutions interview with you.
During this interview we will not only assess your long term housing needs but also offer advice and assistance on any immediate housing issues.
We can help you make informed choices regarding your permanent housing options.
These options may include Social Housing, Private Rented Accommodation, Home Ownership or arrangements to help you remain in your current accommodation.
To discuss your Housing Solutions with one of our Housing Advisors or Patch Managers if you are a Housing Executive tenant, you can:
- call us on 03448 920900
- email us information@nihe.gov.uk
- call in to your local office
- make a transfer request via ‘My Housing Executive’ portal, if you are a Housing Executive tenant